Andy Core is an expert in Work-Life Balance, Well Being and Peak Human Performance.
What is Communication?
Communication is the imparting or exchange of information that takes place within the workplace. The communication in the workplace can mean the difference between the most effective workforce and one that has low productivity in the workplace. Andy Core cites the differences in the perception and personality of people as being a barrier to effective communication in the workplace.
Perception and Personality
It is a public secret that no two people can ever have the same perception about an event. What one will deduce from a particular scenario is very different from what others can deduce. This is why even in exams, students respond differently though the same teacher taught them. This is a major communication barrier in the workplace. What the management can convey or try to put across to their employees will be based on their perception and how they understand it. What the employee can deduce from the message might be different from what was intended. This will cause misunderstandings and if a conflict of views were to arise, this could lower the levels of productivity in the workplace.
The style and effectiveness of communication will influence the way employees communicate. For example, the extent to which they explain detail, how they interact with others when they talk and so on. All this will determine the level of communication in the workplace and the lower the effectiveness, the lower the productivity in the work place.
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